| Q. |
Who works on our servers to give support? |
A. |
SBS Techs has skilled and competent technical staff members who have been directly hired from many parent companies including Microsoft to support your business servers 24*7. All of our support engineers have specialized in Small Business Server environment who know their business very well. |
| Q. |
How can I gather information from SBS Techs on technology which is not listed on there website? |
A. |
We at SBS Techs always strive to go that extra mile to help our customers. For new entrepreneurs and business owners who are clueless about their specific IT needs, we have our Entrepreneur special section on our website exclusively meant for them. All the detailed information you might need is available there. |
| Q. |
What are the advantages of getting support from SBS Techs? |
A. |
At SBS Techs, our team of system engineers works round-the-clock to support your IT infrastructure. We offer helpdesk support during business hours and maintenance services off business hours. All these services including the disaster recovery plan come in an affordable package. In addition to this, you will get a dedicated account manager to understand the IT requirement for your business and provide solutions accordingly to make IT work for your growth of business. |
| Q. |
What technology would be used to connect and work on my system? |
A. |
SBS Techs uses the most advanced technology systems with 256 bit encryption to connect to your systems. Our team of support technicians and support engineers is easy to reach with just a click of the mouse button on your desktop from wherever you are. They can analyze and address all your technology issues by sharing your desktop screen, making technology troubleshooting easy, simple and quick. |
| Q. |
How can SBS Techs help define my IT needs? |
A. |
At SBS Techs, we have brought together a team of highly competent and experienced IT professionals who have knowledge and expertise in virtually all aspects of technology needs for SMBs. Each of our account managers has ample experience in small business support which makes it easy for us to understand the specific IT requirements of your business and address your unique technology issues easily and quickly. We don’t claim that we know everything but we can assure you of getting the right answer for your technology issues from us. |
| Q. |
What is the role of SBS Techs partners in United States? |
A. |
SBS Techs has a number of partners established through out the United States who offer unwavering onsite support (both software and hardware) to its clients based in the US. Having established partners in the US makes it easy for us to offer our clients a complete IT solution at an affordable rate thus helping hundreds of SMBs grow their business smoothly. |
| Q. |
I would like to get information from SBS techs about there previous projects and few client references? |
A. |
At SBS Techs, we value and respect the confidentiality of our clients’ projects. At the same, we feel it is necessary to win the trust of our prospective clients as well. Hence, we provide client references on request only. |